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Refund & Return

Return Policy

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Refund is applicable only for the following cases: We do not represent or warrant that:

  • (i) When a customer initiates an inquiry about multiple/extra payments.
  • (ii) When a customer initiates a chargeback (CB) through the card issuing bank and Edinbox is not able to furnish adequate details on the services provided.