Tata Consultancy Services (TCS) has been awarded a three-year contract by Follett Higher Education, a leading North American provider of educational products and services. This partnership aims to significantly enhance Follett's IT infrastructure and fortify its cybersecurity measures.
Under this agreement, TCS will leverage its advanced technological platforms to modernise Follett's IT systems, including TCS Cognix and Cloud Exponence. TCS Cognix, known for its AI-driven analytics, will help streamline operations, while Cloud Exponence will facilitate a more flexible and scalable IT environment. These solutions support academic and retail functions, ensuring a robust infrastructure for diverse needs.
A key contract component is TCS’s Machine First delivery approach, which integrates artificial intelligence with human expertise to optimize innovation and operational efficiency. This approach will be instrumental in advancing Follett’s IT capabilities, making processes more efficient and responsive to emerging challenges.
In addition to infrastructure upgrades, TCS will enhance Follett’s cybersecurity framework. The contract includes managing Follett’s Security Operations Center (SOC), crucial in monitoring and defending against potential cyber threats. TCS will also strengthen email and network security and oversee identity and access management. These measures are essential for protecting sensitive data and ensuring Follett’s IT environment remains secure and resilient against cyber threats.
This agreement marks a significant step for TCS as it expands its footprint in the education sector. It underscores TCS's ability to deliver transformative technology solutions that cater specifically to the needs of educational institutions. By leveraging its extensive experience and expertise, TCS is poised to drive significant improvements in Follett’s IT and cybersecurity capabilities. This partnership is expected to support Follett’s continued growth and success while enhancing its overall digital security posture.
According to Business Standard reports, the collaboration between TCS and Follett Higher Education represents a strategic move towards modernizing educational IT infrastructure and bolstering cybersecurity. It highlights TCS’s commitment to providing innovative and tailored solutions that address the evolving needs of the education sector.